Delivery Information
Free Delivery Across the UK on all orders
Free UK Mainland delivery applies to all orders of any value across the UK. If your address is in the Scottish highlands, Ireland or on one of the British Islands then please contact us first for a delivery quotation.
Below you will find all the details regarding Delivery and Warranties of our products. If you have any questions or want to check when an out of stock item will be back in stock, please call us now on +44 (0) 20 8895 6702.
Delivery
Warranty
Canning Interiors provides a full warranty on all products ranging from one year up to five years depending on the products. If there is something wrong with your item within the warranty period, please contact our customer service at info@canninginteriors.co.uk Describe the damage and send photos showing the damage.
Your claim will then be promptly considered and if required replacement parts will be sent. The warranty does not apply to damages caused by normal wear, moisture damage, heat damage, misuse, or surface imperfections on real wood products. None of the above affects your statutory rights.
Shortages or damage
Claims for any shortages or damage must be made within two working days of the receipt of your goods. If the carrier has damaged the products they should be refused, or if accepted, details of damage made clear on delivery documentation. Please take clear photographs of all the damage and send it to info@canninginterior.co.uk within 48 hours.
Remember to provide your order number and photos showing the damage. We will immediately start working on your case and keep you informed. It is essential that you do not accept the items if there is damage to packaging unless of course, you wish to receive and request spare parts as required.
Cancellation
Should you wish to cancel or change your order before dispatch, please contact our customer service at info@canninginteriors.co.uk.
We source the very best quality products from all over the world from the highest quality manufacturers directly cutting out any middlemen to keep prices as low as possible. Using our experience of over 30 years in the furniture and interior design business across the globe we handpick items that we feel are exciting designs of good quality and more importantly won't break the bank.